Cut your team's mean incident resolution time in half — and we'll prove the gap first, for free
Clearfield runs a free skills assessment that maps exactly where your sysadmins are strong and where they're guessing. Then we build a training plan around the gaps. Not around a vendor's curriculum. Around yours.
Assessment takes about 45 minutes per person. Report delivered within 5 business days.
1,920
Admins trained since 2017
CA$34K
Avg. annual savings per team
89%
Complete the full programme
4.6/5
Post-course satisfaction
Training that follows the work, not the other way around
Four stages. You start wherever the assessment says you need it most.
Assess & Map
The free assessment. 45 minutes per admin, online. We produce a 14-page report with a skills heat map, gap analysis, and a ranked list of what to fix first. About 30% of teams who take it decide they don't actually need a course — the report alone gives them enough direction. That's fine by us.
Free · 5-day turnaround
Plan & Scope
We turn the assessment into a training plan: which modules, in what order, over what timeline. This stage is collaborative — your team lead reviews the plan before anyone signs up.
Included with enrolment
Train & Build
Live cohort sessions, twice weekly, evening ET. Real infrastructure labs. Max 16 per class. The capstone is a working runbook or deployment — not a quiz. Instructors still carry pagers during the week.
6–12 weeks depending on track
Measure & Iterate
Post-course re-assessment at 90 days. We benchmark improvement against the original report. If a gap hasn't closed, we discuss what happened — no extra charge for the follow-up review.
Included · 90-day check-in
What changes
Based on data from 48 teams who completed a full assessment-train-measure cycle in the last 18 months.
Before Clearfield
- Mean resolution time: 4.1 hours on average
- Repeat incidents eat roughly 35% of ops time
- Backups tested "when someone remembers"
- Training budget spent on vendor cert prep with low retention
After Clearfield
- Resolution time drops to about 1.8 hours on average
- Repeat incidents cut by up to 55%
- Backup restore drills on a quarterly schedule
- Avg. CA$34,200/yr saved in avoided downtime and escalations
Clear pricing. No surprises.
All prices in CAD, exclude HST. Volume discounts start at 5 seats.
Quick-Response
Incident triage & on-call playbooks
CA$1,900
per seat
- 6 weeks, twice weekly
- Live labs + tabletop exercise
- 90-day re-assessment included
Infrastructure Overhaul
Migration, hardening, config at scale
CA$2,650
per seat
- 10 weeks, twice weekly
- Full migration capstone
- 90-day re-assessment + planning session
Ongoing Ops
Monitoring, change management, culture
CA$2,200
per seat
- 8 weeks, twice weekly
- For team leads & senior admins
- 90-day re-assessment included
Not sure which tier? The free assessment will tell you. We don't upsell — in fact, the report sometimes recommends the cheaper option.
What teams report after the programme
“The assessment alone was worth the time. We thought our weak spot was patching — turns out it was incident handoff procedures. The report reordered our whole training priority list. The course itself? Exactly what the report recommended. No bloat.”
Hana Liu
VP Operations, Trellis Health Partners
“Solid content. The 90-day follow-up caught a regression we'd missed — the patch scheduling had drifted. Knocked off a star because the scheduling across time zones was tricky for our Vancouver team, but the actual material was excellent.”
Raj Kohli
IT Manager, Granitewood Logistics
“Honestly? The report told us we didn't need the expensive track. We did Quick-Response instead and saved about CA$3,000. I respect that they didn't push us toward the bigger sale.”
Elena Fortier
CFO, Broadmark Consulting
Frequently asked questions
What does the free assessment involve?
An online evaluation — roughly 45 minutes per person. It covers incident response, backup validation, patching discipline, monitoring maturity, and a few other areas. We compile the results into a 14-page report with a skills heat map, a gap ranking, and a recommended course track. About 30% of teams decide the report is enough and skip the course. We don't chase them.
Is the credential government-accredited?
No. We're transparent about that. The capstone project produces a working artefact — a runbook, a deployment plan — that you can show in interviews or present to management. The credential carries weight in the ops community, but if your HR team needs a specific accreditation stamp, talk to us first so there are no surprises.
Can my employer pay directly?
Yes. About 72% of our students use employer-invoiced billing. We also have a justification letter template if you need help getting the budget approved internally.
What's the refund policy?
Full refund 14+ days before start. 50% between 7–13 days. After the first session: no refund, but you can defer once to the next cohort for free. CA$250 re-enrolment after that.
How much time per week?
About 8–10 hours for the Overhaul track. Closer to 7 for Quick-Response and Ongoing Ops. Most people manage it around a full-time role.
Request your free skills assessment
Tell us about your team. We'll send the assessment link within one working day and deliver the full report within five. No cost, no obligation.
Phone
+1 437-253-9140Office
330 Bay St, Suite 820, Toronto ON M5H 2S8